Articles on: Troubleshooting

Transcription Problems

Transcription Problems

If transcription is blank or incomplete

  • Background noise may have drowned out your voice
  • Microphone permission may be denied
  • Try re-recording in a quieter space

If transcription is inaccurate

  • Speak more clearly and slowly
  • Move closer to the microphone
  • Reduce background noise
  • You can edit the transcript before generating the story

If transcription doesn't start

  • Check your internet connection
  • Wait 60 seconds (processing sometimes delays)
  • Force close and reopen the app
  • Contact support if it fails after 2 minutes

Common issues

Background noise:

  • Turn off TV, radio, fans
  • Close windows
  • Record when house is quiet
  • Background noise confuses the AI

Speaking too quietly:

  • Speak at normal conversation volume
  • Don't whisper
  • Move closer to microphone

Poor microphone:

  • Check that microphone isn't covered
  • Hold phone 6-12 inches from mouth
  • Use headphone mic for better quality

Accent or speech patterns:

  • AI works with all accents
  • Speak clearly at normal pace
  • The AI learns from context

Editing transcripts

Before generating the story:

  1. Review the transcript
  2. Tap edit
  3. Fix any errors
  4. Save
  5. Then generate the story

The AI uses your edited transcript to create the story.

When to re-record

Consider re-recording if:

  • Most of the transcript is wrong
  • Background noise is too loud
  • You spoke too quietly
  • Audio quality is very poor

A few small errors are fine to edit manually.

Updated on: 30/10/2025

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