Articles on: Account Management

Canceling Your Account

Canceling Your Account

To cancel your subscription

  1. Go to Settings
  2. Tap "Subscription"
  3. Tap "Cancel subscription"
  4. Confirm cancellation

Your subscription remains active until the end of your billing period. You keep access to all features until then.

What happens after cancellation

After cancellation, your account reverts to the free Individual plan.

Your data stays:

  • All stories remain in your account
  • All recordings remain accessible
  • All collections stay viewable
  • No data gets deleted

What changes:

  • Paid features become locked
  • Collections with collaborators become view-only
  • Advanced AI features stop working
  • Entity recognition stops updating

To delete your account permanently

If you want to delete your account and all data:

  1. Go to Settings
  2. Tap "Privacy"
  3. Tap "Delete my account"
  4. Confirm deletion

Account deletion is permanent. We delete all stories, recordings, and personal data within 30 days. This action cannot be undone.

Updated on: 30/10/2025

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