Canceling Your Account
Canceling Your Account
To cancel your subscription
- Go to Settings
- Tap "Subscription"
- Tap "Cancel subscription"
- Confirm cancellation
Your subscription remains active until the end of your billing period. You keep access to all features until then.
What happens after cancellation
After cancellation, your account reverts to the free Individual plan.
Your data stays:
- All stories remain in your account
- All recordings remain accessible
- All collections stay viewable
- No data gets deleted
What changes:
- Paid features become locked
- Collections with collaborators become view-only
- Advanced AI features stop working
- Entity recognition stops updating
To delete your account permanently
If you want to delete your account and all data:
- Go to Settings
- Tap "Privacy"
- Tap "Delete my account"
- Confirm deletion
Account deletion is permanent. We delete all stories, recordings, and personal data within 30 days. This action cannot be undone.
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Updated on: 30/10/2025
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